I meant to post sooner, but due to ordering problems (described below), a snowstorm, a day without internet service and our co-op pickup, I got seriously delayed.
So here are the 25 fruit and nut trees we ordered and hopefully they will be shipped around 2/15/16.
High Desert Gardening Club members, friends and neighbors can add to our order to get a 20% discount off trees and shipping is about $6 per tree:
The total does NOT include the 20% discount and shipping charges.
They told me on the phone that we can add to our order prior to shipping.
Much more info on rootstock and varieties:
I learned the hard way that for best selection you apparently need to order in October or November as most varieties were already sold out.
The Bay Laurel website has a LOT of great info, but ordering is hard!
While there is the option to SORT the trees, the default has been set to SKU.
HUH???? How is THAT helpful to any customer?
The only option is to sort by name. Not so useful, but better than SKU.
How about jumping into the 21st century and adding the options to sort by AVAILABILITY and ROOT STOCK????
Ideally, you simply click on your “options” as on Amazon, Ebay or many other professionally designed eCommerce sites. At https://baylaurelnursery.com/peaches.html I should have had the option to select only trees available now and only on Lovell and Nemaguard rootstock and excluding dwarfs. The time it took to place my order would have been reduced by at least 10 hours!
I actually compiled my own listing of available trees — on suitable rootstock — not dwarfs — likely suitable for our climate and then I worked off that. If you’re interested in adding to our order, please let me know and I’ll email you the Excel spreadsheet. Of course some of the trees on my list are now sold out too …
When I was finally done with the order late Friday night I went to check out, added our billing and shipping address and suddenly the cart was EMPTY. I almost cried.
There was NO email address for Bay Laurel and I advised Spacengine WordPress Website Development (apparently the site designers) of the problem. Then I almost ordered the trees from Peaceful Valley, but I was too tired.
Saturday morning I called Bay Laurel about my lost order. They had no idea how this happened and they were processing hundreds of orders, so they didn’t really care. Fortunately I still had the spreadsheet with my listing of potentially suitable trees, so I entered my order again. We had spent several hours Friday night deciding which varieties to get and the new order wasn’t identical since the total was different, but hopefully I chose some good trees.
All in all, ordering was very time consuming and stressful and I sure wish I could have spent more time on selecting trees appropriate for our harsh high desert climate.
On Sunday I got an email from John Charnley with Spacengine and apparently my order was wiped out because they only save the shopping cart for 48 hours. That’s quite bizarre as I could see them deleting the cart after 48 hours of NO ACTIVITY, but why would they start the count when the first item was added to the cart? Why is there no option to open an account? No wishlist. No “save cart for later”. Amazon has never taken anything out of my cart and why would they?
Do you have a store to annoy your customers or do you want them to place orders?
Dripworks also emptied my shopping cart after a day or two (the same web designers?) and you should have heard me curse when my cart was empty after I had wasted over 5 hours on selecting countess irrigation parts.
I’ve been planning on adding a store to this site too, but know how time consuming it is to set up a good online store and we don’t have a lot to sell yet. Due to our remote location I place many online orders and I know exactly what I’d like to have for functionality in a store. If Amazon wasn’t so easy to use, I wouldn’t be ordering so much and I’d be at big box stores a lot more often. I especially like the customer reviews and that’s another missing feature at Bay Laurel. I would have loved to see how certain varieties and rootstocks do in the high desert. I suppose they don’t expect a lot of repeat business (how often do you order trees?) and they’re so busy, they don’t care if they lose a few orders.
Longtime readers know that I’ve had problems ordering at Peaceful Valley too and few people understand how much time and aggravation it often takes to place a wholesale and/or bulk order. So for good measure, I’m sending the link to this post to Spacengine and Bay Laurel Nursery. Don’t know if the designers lack personal online shopping experience or if Bay Laurel doesn’t want to pay for a more functional site, but I do what I can to improve everybody’s ordering experience. After all, it’s hard enough to dig those holes and to decide what to grow and ordering trees shouldn’t be so frustrating and time consuming.
Sorry for this long rant on web issues!